Ticket Club Is Now a BBB Accredited Business

At Ticket Club, membership has always been about getting more value from the live events you love, with access to discounted ticket prices and no service fees for members.

Now, Ticket Club customers have another reason to shop with confidence: Ticket Club is officially a BBB Accredited Business with an A+ rating from the Better Business Bureau.

BBB Accreditation reflects a commitment to established standards for transparency, honest business practices, responsiveness and customer trust. For Ticket Club, those principles fit naturally with the idea behind our marketplace: give fans a straightforward way to compare ticket prices, understand the value of membership and save on tickets to the events they want to attend.

What Does BBB Accreditation Mean?

The Better Business Bureau evaluates businesses seeking accreditation against its established BBB Standards for Trust.

BBB Accredited Businesses commit to standards that include building trust, advertising honestly, representing products and services truthfully, operating transparently, honoring promises, responding to customers, safeguarding privacy and conducting business with integrity.

Accreditation is separate from a BBB rating and does not constitute an endorsement of a particular company, product or service. It means a business has met accreditation requirements and committed to maintaining those standards.

For Ticket Club, BBB Accreditation gives members and other ticket buyers another independent resource for learning about who we are and how we operate.

Membership Means More Value

Ticket Club works differently from many traditional ticket resale sites.

Anyone can browse our online resale marketplace and purchase tickets at the regular all-in Non-Member Price. Ticket Club Premier Members, however, gain access to a lower Member Price on available ticket listings.

Ticket Club members do not pay Ticket Club service fees. Instead of paying the service fees commonly built into ticket prices elsewhere, members gain access to discounted pricing on available listings. While shopping, fans can compare the Non-Member Price with the discounted Member Price before deciding how they want to purchase.

Premier Membership costs $49.99 for the first year and renews annually for $9.99 thereafter. Shoppers can sign up directly or add membership during ticket checkout. The value of membership is visible before you buy, although savings vary by listing and order.

No Service Fees. More Money for Live Events.

Service fees can make a meaningful difference in the final cost of tickets, particularly when you're buying several seats or shopping for a major concert, game or theater performance.

Ticket Club's membership model is designed to reduce that cost. Members receive access to lower ticket prices without Ticket Club service fees, whether they're shopping for one event or returning throughout the year for concerts, sports, theater and more.

For frequent eventgoers, and even for fans making one larger ticket purchase, those savings can add up. A larger order may generate enough member-price savings to offset the first-year membership cost, though that will not be true of every purchase.

Our philosophy is simple: more of your money should go toward the experiences you want to have, not unnecessary ticket fees.

Every Order Is Backed by the Ticket Club Guarantee

Value matters, but so does knowing that the tickets you purchase will get you through the door. Orders purchased through Ticket Club are backed by our 100% Money-Back Guarantee, including qualifying protections if:

• Your tickets aren't delivered in time for your event.
• Your tickets aren't delivered at all.
• Invalid tickets result in you being denied entry.
• Your event is canceled entirely and isn't rescheduled.

Full guarantee terms and documentation requirements apply, including written verification from the venue in denied-entry cases. Read the Ticket Club Guarantee.

That protection applies whether you're headed to a stadium, arena, theater, concert hall or another live-event venue. BBB Accreditation adds another independent trust signal alongside the protections built into the Ticket Club shopping experience.

Transparency Matters When Shopping for Tickets

Ticket Club is an online resale marketplace, not a venue or box office. Ticket prices are set by sellers and can be above or below the original face value.

We believe fans should have useful information before making a purchase. That's why Ticket Club allows shoppers to see the regular all-in Non-Member Price and compare it with the discounted Member Price while browsing. The value of membership is visible before checkout.

Ticket Club displays all-in ticket pricing. Certain taxes and actual delivery costs, if applicable, may still be calculated during checkout.

Transparency is also one of BBB's Standards for Trust, making our accreditation particularly relevant to the way we want fans to experience Ticket Club.

Verify Ticket Club's BBB Accreditation

Consumers can view Ticket Club's current accreditation status, BBB rating and Business Profile directly through the Better Business Bureau.

BBB Accreditation is another milestone for Ticket Club, but earning customer trust is an ongoing responsibility. We'll continue working to give members a straightforward way to shop for live-event tickets, understand what they're paying and get more value from every purchase.